Welcome To

VillageMD Physicians Network

Providing High-Quality, Value-Based,
Comprehensive Health Care

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Who We Are

A network of primary and specialty care providers supporting the Chicago metropolitan area and the suburbs of northwestern Illinois to Indiana. We are on a mission to provide patient-centered quality care that is accessible and focused on preventing the onset of illness and diseases. We give our patients access to an extensive roster of 250+ primary care physicians and over 1200 specialists affiliated with Chicagoland’s finest hospitals. This association of independent physicians is delivering patient care within HMO-managed care, ACO, and PPO environments.

Our Focus

VillageMD is committed to providing better outcomes for all patients through a personalized approach to care. Our physicians who practice in our model believe that the relationship between patients and their physician should be built on trust to help address health concerns. Those providers affiliated with VillageMD share a passion for compassionate care and strive to offer options so every patient can discover the best path to improved health.

For Providers

Medical and Behavioral Health Collaboration

Medical and behavioral health collaborative care is a model of care that seeks to improve the quality of care for patients with mental health conditions by integrating behavioral health care into primary care settings. This model of care has been shown to improve patient outcomes and satisfaction while reducing costs.

VillageMD Physicans Network has an exclusive provider of these behavioral health services with PsycHealth Care Management LLC. Patients have access to these services and can authorize to self-refer by calling the following number:

847-864-4961
For more information: www.psychealthltd.com

Authorizations, Claims Processing, Case Management and Customer Service for your Patients

As of January 1, 2022, VillageMD Physicians Network has collaborated with Arcadia Health Solutions as a new Contract Management Firm (CMF) for services related to prior authorization, claims processing, case management, and customer service. The following is the contact information regarding each service:

Online Member/ Provider Portal

  • Enter Authorizations Online/View Status
  • View Educational Materials
  • Review Eligibility
  • Export PCP Roster
  • Review Claims History and enter appeals
Web Entry

(Registration begins 1/1/2022)

Claims
(Handwritten claims are not accepted)

Claims Mailing Address: 1639 N. Alpine Road, Ste 401, Rockford, IL 61107

New Electronic Submission: Change Health Care/Emdeon #37105

Provider Appeals

Prior Authorization

Telephone: 800-865-0093*

Fax: 800-747-2264

Web Entry

*Urgent referrals require escalation via phone

Case Management

Telephone: 800-865-0093

Fax: 815-209-9165

Email: CareCoordination@arcadia.io

Customer Service

Telephone: 800-865-0093

Mon-Fri: 8:00am – 12:00pm and
1:00pm – 5:00pm

Weekend/After hours: Calls will be routed to Arcadia’s on-call nurse

Email: managedcaresupport@arcadia.io

In-network specialist consultation and all services rendered within in-network provider offices do not require prior authorization. (Behavioral Health related services are excluded and handled directly by PsycHealth Ltd. Phone 847-864-4961)

We invite you to call your provider’s office to verify your insurance coverage and any payment you’ll be responsible for at the time of your appointment.

For Members

Broad Network of Physicians and Specialists

Your Trusted Health Care Team

The VillageMD Physicians Network is a group of highly skilled and experienced primary care physicians and specialists committed to providing quality patient care.

Plans We Accept

VillageMD Physicians Network accepts self-payment and most insurance plans, including the following:

HMO Networks:

  • BCBSIL Blue Advantage℠ HMO (as sites 145, 413, 435)
  • BCBSIL HMO Illinois® (as site 145, 413, 435)
  • BCBSIL Blue Focus℠ (as site 483)
  • BCBSIL Blue Precision℠ (as site 145, 413, 435)
  • Blue Cross Medicare Advantage℠ (as sites 746, 750)
  • Blue Cross Community Health Plans℠ (BCCHP ℠)
  • Humana® HMO

ACO and PPO Networks:

  • BCBIL PPO℠ Plans (ACO)
  • Meridian® Health Plans
  • WellCare™ Health Plans

Find a Physician with VILLAGEMD PHYSICIANS NETWORK

Wherever you maybe in Chicagoland, VillageMD Physicians Network has a provider conveniently located near you. Our courteous and professional team will assist you with any questions or requests. Our goal remains to meet and exceed your expectations.

To learn more, get in touch by calling 800-865-0093 to find a physician who can help and cares.

View Directory

Specialty Care Physicians

The VillageMD Physicians Network team is proud to partner of the area’s premiere surgeons and specialists. With years of experience in their respective fields, our providers are a go-to choice for patients in the Chicago area.
View Directory

Find a Physician with VILLAGEMD PHYSICIANS NETWORK

Wherever you maybe in Chicagoland, VillageMD Physicians Network has a provider conveniently located near you. Our courteous and professional team will assist you with any questions or requests. Our goal remains to meet and exceed your expectations.

To learn more, get in touch by calling 800-865-0093 to find a physician who can help and cares.

View Directory

Specialty Care Physicians

The VillageMD Physicians Network team is proud to partner of the area’s premiere surgeons and specialists. With years of experience in their respective fields, our providers are a go-to choice for patients in the Chicago area.
View Directory

More about VillageMD Physicians Network

As of January 1, 2023, VillageMD Physicians Network was formed with the consolidation of Chicago IPA d/b/a Unified Physicians Network (UPN); Mercy IPA d/b/a Independent Physicians at Mercy; and VillageMD Chicago, LLC. Today, this combined independent physicians association, is one of the largest provider networks delivering value-based care in Chicagoland. As an affiliate of VillageMD, physicians have greater access to a platform of tools, technology, and operations that are making a measurable difference delivering community-based outcomes at a national scale. Our approach is clinician-led, value-based, and patient-centered.
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