Welcome To
VillageMD Physicians Network
Providing High-Quality, Value-Based,
Comprehensive Health Care
Who We Are


Our Focus


For Providers
Medical and Behavioral Health Collaboration
Medical and behavioral health collaborative care is a model of care that seeks to improve the quality of care for patients with mental health conditions by integrating behavioral health care into primary care settings. This model of care has been shown to improve patient outcomes and satisfaction while reducing costs.
VillageMD Physicans Network has an exclusive provider of these behavioral health services with PsycHealth Care Management LLC. Patients have access to these services and can authorize to self-refer by calling the following number:
Authorizations, Claims Processing, Case Management and Customer Service for your Patients
Online Member/ Provider Portal
- Enter Authorizations Online/View Status
- View Educational Materials
- Review Eligibility
- Export PCP Roster
- Review Claims History and enter appeals
(Registration begins 1/1/2022)
Claims
(Handwritten claims are not accepted)
Claims Mailing Address: 1639 N. Alpine Road, Ste 401, Rockford, IL 61107
New Electronic Submission: Change Health Care/Emdeon #37105
Prior Authorization
Telephone: 800-865-0093*
Fax: 800-747-2264
*Urgent referrals require escalation via phone
Case Management
Customer Service
Telephone: 800-865-0093
Mon-Fri: 8:00am – 12:00pm and
1:00pm – 5:00pm
Weekend/After hours: Calls will be routed to Arcadia’s on-call nurse


We invite you to call your provider’s office to verify your insurance coverage and any payment you’ll be responsible for at the time of your appointment.
For Members
Broad Network of Physicians and Specialists
Your Trusted Health Care Team
Plans We Accept
VillageMD Physicians Network accepts self-payment and most insurance plans, including the following:
HMO Networks:
- BCBSIL Blue Advantage℠ HMO (as sites 145, 413, 435)
- BCBSIL HMO Illinois® (as site 145, 413, 435)
- BCBSIL Blue Focus℠ (as site 483)
- BCBSIL Blue Precision℠ (as site 145, 413, 435)
- Blue Cross Medicare Advantage℠ (as sites 746, 750)
- Blue Cross Community Health Plans℠ (BCCHP ℠)
- Humana® HMO
ACO and PPO Networks:
- BCBIL PPO℠ Plans (ACO)
- Meridian® Health Plans
- WellCare™ Health Plans
Find a Physician with VILLAGEMD PHYSICIANS NETWORK
Wherever you maybe in Chicagoland, VillageMD Physicians Network has a provider conveniently located near you. Our courteous and professional team will assist you with any questions or requests. Our goal remains to meet and exceed your expectations.
To learn more, get in touch by calling 800-865-0093 to find a physician who can help and cares.
Specialty Care Physicians
Find a Physician with VILLAGEMD PHYSICIANS NETWORK
Wherever you maybe in Chicagoland, VillageMD Physicians Network has a provider conveniently located near you. Our courteous and professional team will assist you with any questions or requests. Our goal remains to meet and exceed your expectations.
To learn more, get in touch by calling 800-865-0093 to find a physician who can help and cares.
Specialty Care Physicians
More about VillageMD Physicians Network

